I have revised my 2 Star review as the team from Snuggy have been absolutely brilliant! When they told me my order for my granddaughters Snuggy would not arrive for Christmas ( after being emailed that it was on its way) I knew she would be very disappointed as it was at the top of her list! The team at Snuggy always promptly answered my emails and understood my disappointment and frustration.
Then, they emailed me to say I would be getting my order, 4 days before Christmas and sure enough it arrived the next day! The customer service at Snuggy is fantastic, they really go out of their way to help!